Delete your RepSense account

How to request deletion

1. Email us from the account email address you used to sign in to RepSense.
2. Use the subject RepSense account deletion request and say that you want your account and its associated data deleted.
3. We verify ownership and process your verified request within 30 days. If you cannot access that email address, contact us for another way to verify ownership.

Do not send your password, authentication tokens or one-time verification codes. You can also ask to delete particular workout data or unsubscribe from the website waitlist without deleting your app account.

What account deletion covers

• Your RepSense sign-in account and profile information, including profile photos stored for RepSense.
• Your training goals, experience level, saved workout history and suggested-workout progress.
• Your registered notification tokens and notification preferences.

We delete associated records we control and arrange deletion with the service providers processing that account data. This request concerns RepSense; your Google Account is not deleted.

Copies and information retained for specific reasons

If particular information must be retained for a legal obligation, fraud prevention or a security investigation, we restrict its use to that purpose and explain the information, reason and applicable retention period in our response.

Copies you shared with other people or external services are outside RepSense’s control. To remove device-only history and cached data, clear RepSense app storage or uninstall the app on your device.